Ordering

How do I place an order?
Placing an order is simple. Browse our website and choose the items you like. Add them to your cart. Go to checkout, enter your shipping and billing details, select a payment method, and confirm your order.

After checkout, you will receive an order confirmation email.

Can I change my order after placing it?
Orders are processed quickly, so changes are not always possible. If you need to update your order, please contact us as soon as possible at [email protected]. We will do our best to help if the order has not shipped.

How can I track my order?
Once your order ships, we will send you a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.

Shipping

Where do you ship?
We ship worldwide.

How much does shipping cost?
Shipping rates are:

  • United States: $4.99

  • International: $12.99

All shipping costs are shown at checkout before payment.

How long does shipping take?
Estimated delivery times are:

  • United States: 5–7 business days

  • International: 10–15 business days

Delivery times may vary due to customs or carrier delays.

Returns & Refunds

What is your return policy?
If you are not satisfied with your purchase, you may return it within 30 days of receiving your order. Items must be unused and in their original condition.

Who pays for return shipping?

  • If the item is damaged or defective, we will cover the return shipping cost.

  • For all other returns, the customer is responsible for return shipping. We recommend using a tracked shipping service.

When will I receive my refund?
Once we receive and inspect your return, we will issue a refund to your original payment method. Refunds usually appear within 10–15 business days, depending on your bank or payment provider.

Cancellations

Is there a cancellation fee?
No, we do not charge cancellation fees. If your order has already shipped, return shipping costs may apply.

Payment

What payment methods do you accept?
We accept Visa and MasterCard.

Is my payment information secure?
Yes. We use industry-standard encryption to protect your payment information.

When will my card be charged?
Your card will be charged at the time of purchase.

Contact Us

If you have any questions, please contact us at
[email protected]

We are always happy to help.